• Introduction
• Objectives
• Virtual Tour
• Tourism Overview
  • Objectives
  • Introduction
  • World Tourism
  • Resources
  • Activity
• Tourism in Canada
  • Introduction
  • Canada's Top Ten Major Overseas Tourism Markets
  • Top Ten Activities by International Tourists to Canada
  • Top Ten Major Cities Visited by International Tourists to Canada
  • Travel to Canada by Province Visited (overnight visits)
  • Conclusion
  • Activity
• Tourism in NL
  • Objectives
  • Introduction
  • Contribution to the Provincial Economy
  • Tourist Profile
  • Tourism Outlook
  • Resources
  • Activity
• The Irish Loop
  • Objectives
  • Introduction
  • Access
  • Activity 1
  • Community Profiles
  • Activity 2
  • Local Attractions
  • Major Attractions
  • Tourism Statistics
  • Activity 3
  • Sample Itineraries
  • Activity 4
• Marketing
  • Objectives
  • Introduction
  • Product Development
  • Advertising
  • Activity
• Hospitality & Service
  • Objectives
  • Attitude
  • Quality Service
  • Activity
• Visitor Service
  • Objectives
  • Introduction
  • Activity
• Conclusion
• Appendix
• References

Introduction

This self-guided resource is designed to meet the needs of front-line service staff and tourism operators in the Irish Loop. The material is presented in the following sections:

1. Overview of the Virtual Tour
2. Tourism Overview
3. Tourism in Newfoundland and Labrador
4. The Irish Loop - Communities
5. The Irish Loop - Attractions
6. Marketing
7. Hospitality & Service
8. Visitor Service

Each section has information and links to resources to help you achieve the learning objectives. Some sections have activities to test your knowledge and at the end of Section 5 you will be encouraged to develop a series of itineraries that you can make available to visitors.

Next: Objectives